FAQ.

Here you can find all of our frequently asked questions regarding testing. If you can not find the answer to your questions, please do not hesitate to contact us at  (480) 674-8200

Frequently Asked Questions

How reliable is the Covid Rapid Test?


The Sars-CoV-2 Rapid Antigen Test we administer has a relative sensitivity of 88.37% and a relative specificity of 100%. Dependent on infection duration. Antigen detectability varies case by case.




What are your hours?


We are open Monday through Friday 9:00 AM - 6:00 PM




Where are you located?


49 W. Southern Ave Suite 3 Tempe, AZ 85282




How do I schedule an appointment?


In order to schedule an appointment, click the "Set an Appointment" button, located at the top right of the screen. Please fill out all the required information. From there you will receive an email with details on your COVID-19 Rapid Test! You will also receive a text message confirming your appointment as well as some additional information!




Do you accept insurance?


We currently do not accept insurance. However, if you do not have insurance, please inidicate that on your patient intake form and you could be eligable for a free COVID-19 Rapid Test! If you have any questons, please do not hesitate to give us a call at (480) 674-8200!




How long until I know my results?


You will know your test results within 30 minutes of getting tested.




What do I need to do when I get to the testing location?


Once you arrive at the designated testing location, please put your car in park and call the following number: (480) 674-8200 From there, you will speak with one of our patient coordinators who will collect your name, phone number, and any other pertinant information as well as notify the presiding doctor. *Please make sure you window remains rolled up and you have a mask on until the presiding doctor instructs you otherwise. The doctor will then come out to your car and collect sample(s). 15 to 20 minutes later, you will have your results!




When will the vaccine be available to me?


Because the supply of COVID-19 vaccine in the United States is currently limited, CDC is providing recommendations to federal, state, and local governments about who should be vaccinated first. CDC’s recommendations are based on those of the Advisory Committee on Immunization Practices (ACIP), an independent panel of medical and public health experts. Each state has its own plan for deciding which groups of people will be vaccinated first. You can contact your state health department for more information on its plan for COVID-19 vaccination. The goal is for everyone to be able easily to get a COVID-19 vaccination as soon as large quantities of vaccine are available. As the vaccine supply increases, more groups will be added to receive vaccination




Can I choose which COVID-19 vaccine I get?


You should get any COVID-19 vaccine that is available when you are eligible. Do not wait for a specific brand. All currently authorized and recommended COVID-19 vaccines are safe and effective, and CDC does not recommend one vaccine over another. Learn more about your COVID-19 vaccination, including how to find a vaccination location, what to expect at your appointment, and more.




What are the most common side effects after getting a COVID-19 vaccine?


After getting vaccinated, you might have some side effects, which are normal signs that your body is building protection. Common side effects are pain, redness, and swelling in the arm where you received the shot, as well as tiredness, headache, muscle pain, chills, fever, and nausea throughout the rest of the body. These side effects could affect your ability to do daily activities, but they should go away in a few days.




If I am pregnant, can I get a COVID-19 vaccine?


Yes, if you are pregnant, you might choose to be vaccinated. Based on how COVID-19 vaccines work, experts think they are unlikely to pose a specific risk for people who are pregnant. However, there are currently limited data on the safety of COVID-19 vaccines in pregnant people because these vaccines have not been widely studied in pregnant people. Systems are in place to continue to monitor vaccine safety, and so far, they have not identified any specific safety concerns for pregnant people. Clinical trials to evaluate the safety and efficacy of COVID-19 vaccines in pregnant people are underway or planned. You might want to have a conversation with your healthcare provider to help you decide whether to get vaccinated. While a conversation with your healthcare provider might be helpful, it is not required before to vaccination. Learn more about vaccination considerations for people who are pregnant or breastfeeding. If you are pregnant and have received a COVID-19 vaccine, we encourage you to enroll in v-safe, CDC’s smartphone-based tool that provides personalized health check-ins after vaccination.




How long does protection from a COVID-19 vaccine last?


We don’t know how long protection lasts for those who are vaccinated. What we do know is that COVID-19 has caused very serious illness and death for a lot of people. If you get COVID-19, you also risk giving it to loved ones who may get very sick. Getting a COVID-19 vaccine is a safer choice. Experts are working to learn more about both natural immunity and vaccine-induced immunity. CDC will keep the public informed as new evidence becomes available.




Do I need to wear a mask and avoid close contact with others if I have gotten 2 doses of the vaccine?


It depends. For now, fully vaccinated people can gather indoors without physical distancing or wearing masks with: Other people who are fully vaccinated Unvaccinated people from one other household, unless any of those people or anyone they live with has an increased risk for severe illness from COVID-19 Until more is known, fully vaccinated people should continue to wear masks and stay 6 feet apart from other people in other settings, like when they are in public or visiting with unvaccinated people from multiple households.




If I have already had COVID-19 and recovered, do I still need to get vaccinated with a COVID-19 vaccine?


Yes, you should be vaccinated regardless of whether you already had COVID-19. That’s because experts do not yet know how long you are protected from getting sick again after recovering from COVID-19. Even if you have already recovered from COVID-19, it is possible—although rare—that you could be infected with the virus that causes COVID-19 again. Learn more about why getting vaccinated is a safer way to build protection than getting infected. If you were treated for COVID-19 with monoclonal antibodies or convalescent plasma, you should wait 90 days before getting a COVID-19 vaccine. Talk to your doctor if you are unsure what treatments you received or if you have more questions about getting a COVID-19 vaccine. Experts are still learning more about how long vaccines protect against COVID-19 in real-world conditions. CDC will keep the public informed as new evidence becomes available.




Who is paying for the COVID-19 vaccines?


The federal government is providing the vaccine free of charge to all people living in the United States, regardless of their immigration or health insurance status. COVID-19 vaccination providers cannot: -Charge you for the vaccine -Charge you directly for any administration fees, copays, or coinsurance -Deny vaccination to anyone who does not have health insurance coverage, is underinsured, or is out of network -Charge an office visit or other fee to the recipient if the only service provided is a COVID- 19 vaccination -Require additional services in order for a person to receive a COVID-19 vaccine; however, additional healthcare services can be provided at the same time and billed as appropriate COVID-19 vaccination providers can: -Seek appropriate reimbursement from the recipient’s plan or program (e.g., private health insurance, Medicare, Medicaid) for a vaccine administration fee -However, providers cannot charge the vaccine recipient the balance of the bill -Seek reimbursement for uninsured vaccine recipients from the Health Resources and Services Administration’s COVID-19 Uninsured Programexternal icon




How many doses of COVID-19 vaccine will I need to get?


The number of doses needed depends on which vaccine you receive. To get the most protection: -Two Pfizer-BioNTech vaccine doses should be given 3 weeks (21 days) apart. -Two Moderna vaccine doses should be given 1 month (28 days) apart. -Johnson & Johnsons Jansen (J&J/Janssen) COVID-19 vaccine requires only one dose. If you receive a vaccine that requires two doses, you should get your second shot as close to the recommended interval as possible. However, your second dose may be given up to 6 weeks (42 days) after the first dose, if necessary.. You should not get the second dose earlier than the recommended interval.




If I have an underlying condition, can I get a COVID-19 vaccine?


People with underlying medical conditions can receive a COVID-19 vaccine as long as they have not had an immediate or severe allergic reaction to a COVID-19 vaccine or to any of the ingredients in the vaccine. Learn more about vaccination considerations for people with underlying medical conditions. Vaccination is an important consideration for adults of any age with certain underlying medical conditions because they are at increased risk for severe illness from COVID-19.




Can I get vaccinated against COVID-19 while I am currently sick with COVID-19?


No. People with COVID-19 who have symptoms should wait to be vaccinated until they have recovered from their illness and have met the criteria for discontinuing isolation; those without symptoms should also wait until they meet the criteria before getting vaccinated. This guidance also applies to people who get COVID-19 before getting their second dose of vaccine.